Uniden TRU9460-2 Expandable Cordless System with Call Waiting/Caller ID and Extra Handset and Charger Review

Average Reviews:

(More customer reviews)We've had this system, expanded to 10 handsets, for 6 months.When our old phones and baby monitor died I wanted to buy a new set that could double as an intercom system and baby monitor, both of which are features advertised with this system.I found to my regret that this is a decent expandable system, but does not live up to its promise regarding advanced features.

PROS:
- Expands to 10 handsets fine.The extra regular handsets interchange with the original chargers fine.Only the 2 waterproof handsets have to use their different base.
- Voice mail indicator light on the top of each handset works with the phone company's indicator tone (i.e. stutter dial tone).
- Dedicated voice mail button can be programmed to dial your retrieval phone number & code for one touch message retrieval.
- Each handset has a number (based on the order in which you register them with the base) and a nickname.When you turn on room monitoring or intercom, it gives you the list in numeric order to scroll through, but also shows you the nicknames ("Kitchen", "Johns Room", etc.).
- Redial has the last 3 numbers dialed, not just the last 1.
- Good backlighting shows up in the dark.

CONS:
- None of the bases are wall mountable.
- Each handset must be configured individually. The phone book can be entered on one then told to copy to each of the others (one at a time).All other features including speed dial settings, voice mail key, ring tones, etc. have to be set on each handset.
- Ring tone choices are poor, and grating.There are no remotely "normal" ring tones that are not either gratingly high pitched and metallic, or too soft to be heard.We resorted to the musical tunes but the handsets don't ring at the same time, so it's still a cacaphony.
- The intercom feature has it's own painful ringtone that can't be changed.
- The "intercom" is more accurately termed "in house calling".The receiving handset rings, and a person must pick it up and answer it.There's no way to make it automatically go to speakerphone.So if the kids choose not to answer the phone, you can't just tell them to come downstairs to dinner anyway.So much for our plan to quit shouting up the stairs!There is one brand that works the "correct" way.Unfortunately, I forgot which it was, since I ran out of time and motivation to package up 10 Unidens and send them back in order to by the other system.
- Speakerphone won't turn on until after a few rings when calling out.You can't turn on speakerphone then dial.Our old AT&T 2 handset system allowed us to hit the speaker button to get a dialtone, then dial the #.
- Speakerphone volume max is low; it's borderline if you're using the room monitoring feature for listening to a sleeping baby.
- When room monitoring is on you cannot make or receive calls.When there is an incoming call you'll get one odd tone, then you have to quickly turn of monitoring and then answer the call.
- Handsets cannot be used as monitoring receivers (the listening end) while on the base.So they have to be well charged ahead of time, and may not make it through the night.

Recommendation: All of the manufacturers have their user manuals online.Before buying a system, download the manual and read through the details of how the features work.If I had done that, I would not have purchased this phone.

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Product Description:
Expandable to a total of 10-handsets -- 2 handsets included!IntegriSound life-like audio, 100-name phonebook with 2 phone numbers per name, up to 100 number Caller ID memory, Handset speakerphone, Headset compatible, Intercom between handsets, Transfer phonebook memory between handsets, Room/baby monitor, DirectLink 2-way radio feature, Animated display, Backlit display, Trilingual menus, Clock display, 20 ring tone options, Personal ring feature, Lighted keypad, Belt clip included, Last 3 number redial, Mute/Hold features, Voicemail Waiting Indicator.

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